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HP Recommended
HP LaserJet P2055d
Microsoft Windows 10 (64-bit)

Hello, I installed Windows 10 yesterday and cannot install the driver for HP LaserJet P2055d . My printer worked ok on Windows 7.

I tried following instructions here

1) https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/INSTALLING-HP-LaserJet-P2055d-driver/m-p/...

and here 

2) https://h30434.www3.hp.com/t5/LaserJet-Printing/HP-Laserjet-P2055d-Printer-Driver-for-Win-10/m-p/622...

 

After following 1) my printer printed just the first line of any text and then there was error and it asked to be turned off and on again, then same repeated.

 

After following 2) I see "HP LaserJet P2055d  -"driver unavailable" in Printers and scaners after all the steps.

 

I wanted to ask,

if it is essential (and safe) to delete absolutely everything from  “Printer” ,"Printer queue" , "Imaging devices" , in Device manager  and from “Drivers” in print server properties.  First, I have another printer installed (not HP), both printers worked before with Windows 7, is in necessary to uninstall it now? Secondly I was not sure if it is ok to delete SendToOneNote2016, Root Print Queue, Microsoft enhanced Point and Print compatibility driver, Microsoft Print to PDF, Send to OneNote Driver? And should I necessarily delete my webcam from Imaging devices?

 

Also if following 2), when installing the driver, under USB-Plug and Play, should I leave both options checked ("delete all versions of the Universal HP driver" and "Add driver HP universal printing PCL6 in Windows driver storage"? I left both checked.

 

After following 2) with no positive result, I decided to try and prohibit my windows to download drivers on its own, first in System properties and then I added restrictions to registry, see below, and tried 2) again, but the result didn't change. Also I'm not sure if it worked because after installing the driver and turning on my printer Windows was showing notifications as before that it's preparing the device for use. Should I let Windows update drivers again as before?

2018-08-07_21-11-56.png

I would appreciate any suggestions.

 

1 REPLY 1
HP Recommended

Tried using other USP ports today but nothing changed. Hopefuly someone could help

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