Can't install HP Smart

[Charmion]

can't install HP Smart.  Microsoft Store says I own it, but it won't download and install

[Dragon-Fur]

@Charmion 

Edits - Reorder the "fix-it" list entries

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Honestly, there are a few (several, actually) places this can go sideways..

Some ideas...

Reminder:

Read / select / ignore the suggestions as you like - and / or as fail to provide the necessary results.

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Easy and Fast - Restart devices and router

If you have not done so, Restart everything, including your router.

Will that work?

Likely not, but it might and it is faster and least complicated of all options...

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Re-register the Microsoft Store

Most likely to work...
Issue / Root cause is a tangle in the Microsoft Store

Solution from the Microsoft Community: 

➡️  HP Smart App won't install on windows 10 laptop

Questions?  Ask at the  Microsoft Community

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What else?

Less likely to work but easy and fast...

Remove / Reinstall the offending application

The most obvious solution is to uninstall the offending application > Restart the computer > Download / Install the application.

Does that work?

Yes, sometimes it does.

Remove / Install Steps:  Settings > Apps > Apps and Features > scroll down, find, Click on HP Smart > Uninstall > Restart the computer and log in.  A new copy of the application can be downloaded / installed from the Microsoft Store (formally Windows Store).

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Check / Update Microsoft Store for Application Updates

Another fix that might work - especially if you have your Microsoft Store automatic updates switched off in the Store settings is to simply Check / Update the application.

Check / Update applications in / from the Microsoft Store

Windows key > Open the Tile for Microsoft Store

If necessary, sign into the store

Click on “See more”  (three horizontal dots … )

Select Downloads and Updates

Click Get Updates

Check the list for the HP Smart version (third column)

If HP Smart has been updated,

If you have not done so since the date / time updated,

Restart the computer and log in

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"Fix problems" in the Microsoft Store

There are the usual "Store" fix-it remedies that might fix general issues with the store not cooperating.

From Microsoft:

Fix problems with apps from Microsoft Store 

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No Joy - Hands Up - Can't fix the Store

If the problem is bad enough, the issue is likely deeper into the Windows File System.

Bad enough and you might consider reloading Windows.

Everyone hates this remedy - and it works.

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