Can't install HP p1102w printer

[RobsonRs]

I downloaded the driver hp_LJP1100_P1560_P1600_Full_Solution-v20180815-50157036.exe for Windows 10 64 bits, my printer is installed and working on another computer, it prints wirelessly, I have no USB cable and would like to install it on a 2nd computer. As it is already configured and working on the 1st computer, when executing the installation file, I chose the option "Connect to a configured wireless network printer", but the installer cannot find the printer, even by the option "Select from a list detected printers (recommended)", nor by the "Specify a printer by address" option.

I was able to obtain the printer's IP address by printing the configuration page, the address is [Personal Information Removed] also appears, and when I put the adress or mac, the program returns the error "The installation cannot detect any printer on the network". At the time I installed the printer on the 1st computer, I had the USB cable, but not anymore. Is it possible to install the printer without the USB cable?

Thank you.

[Kumar0307 · Accepted solution]

@RobsonRs, Welcome to the HP Support Community!

• Make sure the printer and the PC are connected to the same wireless network.
• This printer supports only 2.4GHz network. So, the PC should be on the 2.4GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

Type the IP address of the printer on a web browser and check if you are able to access the EWS page of the printer.

If yes, then the printer and the computer are connected. If not, there is no connection between the printer and the computer.

You will need the USB cable to connect the printer on the network.

Or, you may use the WPS method as shown in this document, but this will remove the printer from the 2nd computer too.

Once you have the USB cable, you may follow the steps from Changing from a USB to a Wireless Connection

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[RobsonRs]

I managed to solve the problem, here at home there is a modem with RJ45 output and a Wi-Fi router is connected to it, the 2 are on the same network, but the printer is connected to the Wi-Fi router and the computer was on the modem, and maybe there was some configuration on the modem that was preventing me from connecting to the printer. After I connected the computer to the Wi-Fi router, I managed to ping the printer, and the installer detected it.