Can't install printer driver/software HP envy 7640

[Jeffrey746]

I have tried numerous times to install the drivers and software. Downloaded from your site and run as admin. I run the setup and it fails after the 1 of 6 things it has to install.

Just now it downloaded the HP print and scan doctor Verson 5.3.1. I tired installing it that way and it also failed. 

I have also tried going thru control panel and installing the printer from letting windows 10 detect my printer then letting it install the drivers. Please help. This has never been an issue. 

[sandytechy20]

@Jeffrey746

Welcome to HP support community.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.