cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
ollitrop
New member
1 0 0 0
Message 1 of 2
119
Flag Post

Solved!

Can't install printer without WiFi on PC

HP Recommended
Color Laser Jet Pro MFP M281cdw
Microsoft Windows 10 (64-bit)

I just built a new computer and am having issues install my Color Laser Jet Pro MFP M281cdw.

 

The PC is connected to the internet via ethernet cable that plugs in to my WiFi router. On my old computer I had the same setup, but was able to print from the PC to the wireless printer that was connected to my WiFi. Now I can only print via WiFi if I connect the PC to the WiFi network using a WiFi dongle.

 

How can I go back to my old setup of not having a WiFi dongle on the PC but still being able to print?

1 REPLY 1
banhien
Level 19
Level 19
90,532 90,409 11,626 24,920
Message 2 of 2
Flag Post
HP Recommended

@ollitrop 

 

Please check your machine (with LAN cable) to see it is on the same range and same subnet with printer (or other devices on the wireless network). Can you ping printer from your machine ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation