• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎05-06-2023 04:25 PM

HP Recommended
Product: HP LaserJet Pro M15w Printer

After having to wipe and reinstall my 10.15 Macbook Pro, where I had been happily printing with manual duplex for years, now I'm stuck with the ironically named "HP Smart" and can't directly download the driver. The manual duplex option doesn't show up no matter what I try with the built-in drivers, or even with the HP software.

 

How do I break the barrier to make it work again? It does print single sided, but the manual duplex is key for me.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-07-2023 06:07 AM

HP Recommended

Never mind. After a LOT of trial and error, I finally got it to work. It's in a different menu item now that appeared after I reinstalled drivers for the umpteenth time.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎05-07-2023 06:07 AM

HP Recommended

Never mind. After a LOT of trial and error, I finally got it to work. It's in a different menu item now that appeared after I reinstalled drivers for the umpteenth time.

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.