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05-08-2025 07:31 PM
Brand new printer HP DeskJet3632. Did everything and then some, as far as installation and registration and downloading goes! Though, it’s not printing! This is not my first printer, btw but the most idiotic one re setting up!!!
05-10-2025 02:46 AM
@Julzzz, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I'm sorry to hear you're having such a frustrating experience with your new printer! Let's try to get it working. Here are a few steps you can follow to troubleshoot the issue:
Check Printer Status: Ensure the printer is turned on and connected to the same Wi-Fi network as your computer. Make sure there are no error messages or blinking lights on the printer.
Restart Devices: Sometimes, simply restarting your printer, computer, and router can resolve connectivity issues. Turn off all devices, wait for a minute, and then turn them back on.
Run HP Print and Scan Doctor: Download HP Print and Scan doctor to diagnose and fix printing issues.
Once installed,
>Click Start, and then choose your printer.
>If your printer is not listed, turn it on and click Retry.
>If there is a connection problem, follow the instructions in the tool.
>Click Fix Printing.
Check Print Queue: Make sure there are no stuck print jobs in the queue. You can clear the print queue by going to the printer settings on your computer.
Update Printer Drivers: Ensure that you have the latest drivers installed for your printer. You can check for updates on the HP Support website.
Use Diagnose & Fix in HP Smart: If you have the HP Smart app installed, use the "Diagnose & Fix" feature to automatically resolve common printing issues.
You may refer to this document - Use Diagnose & Fix in HP Smart to repair common printing issues (Windows, macOS) | HP® Support
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support