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I have a HP Photosmart 7520 e-All-in-One Printer (Produkt: CZ045B) (Serie: #). He is connected via Wifi with manual IP configuration.

The Problem is that i can't connect to the EWS on the printer IP  nor i can't activate the WebServices with the error message that no connection could established to the Webservices. Check Internet connection or enter the Proxy Server Adress. I set the printer several times back to factory defaults, reset the network config, deactivated the 5GHz Wifi,IPv6 and MAC access control - seperatly and all a time - directly in the Router config (FritzBox 7590AX). The printer have only wifi no Eth. Network.

Is there any solution for this problem?

From the Printer:

[edited]

 

Thanks for help and Support

 

 

Sen. Administrator for Metro-Clustered Virtualisation & Homespace Environments [VMware, Citrix, IGEL certificated]
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