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HP Recommended
MacBook Air
macOS 10.14 Mojave

I just installed a new wireless router and I can't figure out how to reconnect my HP Color Laserjet 2600n printer to my new WiFI network. I've tried just about everything, from:

 

  • connecting my MacBook Air laptop to the printer by a USB cable, finding the HP 2600n printer listed there, using HP Smart to try to connect the printer to new WiFi network but apparently I need to install the Printer-Drivers for the printer but I can't do that. My laptop's OS -10.14 Mojave - isn't supported, which required me to try to get the drivers using 123.hp.com/laserjet but I couldn't download the drivers doing that either. 
  • I also tried turning off my printer and my new router, then turning on the router and then the printer but that didn't work

So I am at a loss how to get my HP printer connected to my WiFi network. 

 

1 REPLY 1
HP Recommended

i have reinstalled my HP Color Laser jet 2600n.  Everything has download correctly and i have a green light to indicate that it is ready to print.  Only it won't print.  I'm running windows 10.  I also have updated my computer and run a new version of windows 10.  Nothing seems to work.  Any suggestions.

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