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‎09-23-2024 03:48 PM

HP Recommended
Product: HP LaserJet M110we Printer
Operating System: macOS 11.0 Big Sur

I recently had issues with my Laser Jet printer and called HP. The person helping me recommended I split the bands on my Xfinity so the printer can be on a 2.4 Hz frequency. I did so but now cannot set up my printer to connect to the new 2.4G wifi. I have tried repeatedly using the HP Smart App but it cannot find my printer.

Category:
2 REPLIES 2

‎09-25-2024 01:17 AM

HP Recommended

Hi @Charlotte136 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=iphT6p6PQco&ab_channel=PrintersandScanners

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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‎10-29-2024 02:32 PM

HP Recommended

we have new network connection and my laser jet printer is connected to the old network. How can I disconnect the printer from the old network and connect to the new network.

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