• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎09-23-2024 03:48 PM

HP Recommended
Product: HP LaserJet M110we Printer
Operating System: macOS 11.0 Big Sur

I recently had issues with my Laser Jet printer and called HP. The person helping me recommended I split the bands on my Xfinity so the printer can be on a 2.4 Hz frequency. I did so but now cannot set up my printer to connect to the new 2.4G wifi. I have tried repeatedly using the HP Smart App but it cannot find my printer.

Category:
2 REPLIES 2

‎09-25-2024 01:17 AM

HP Recommended

Hi @Charlotte136 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=iphT6p6PQco&ab_channel=PrintersandScanners

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
HP LaserJet M110we Wireless Setup, WiFi Setup, Connect To Wireless Network & Add in SmartPhone.
HP LaserJet M110we Wireless Setup, WiFi Setup, Connect To Wireless Network & Add in SmartPhone.
youtube.com/watch?v=iphT6p6PQco&ab_channel=Prin...
This video is about HP LaserJet M110w Printer. This shows how to do the WiFi setup of the printer? This includes entering the printer into the setup mode and then add to a wireless network using an android phone. This also helps in the HP LaserJet M102we, HP LaserJet M110we, HP Laserjet M109we ...
Was this reply helpful? Yes No

‎10-29-2024 02:32 PM

HP Recommended

we have new network connection and my laser jet printer is connected to the old network. How can I disconnect the printer from the old network and connect to the new network.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.