Can't reinstall HP Photosmart D110 Series

[Sophie110]

I had to uninstall my wireless HP Photosmart D110 series printer. When I insert the installation CD that originally came with the printer, the only option available is "Exit". How do I reinstall my printer? I am a senior non-tech person, so please bear with me if I don' t quite understand your answer. Thanks.

[ShlomiL · Accepted solution]

Hi,

The original CD was made much prior to Windows 10 and is not intended for the operating system.

Download and install the latest Windows 10 software and drivers for your printer from below link:

HP Customer Support - Software and Driver Downloads

Shlomi

[Sophie110]

Hello Shlomil,

Thank you for your prompt reply.  I did the download as you instructed, but how do I install it? I'm sorry to have to ask. 

Thanks again.

[ShlomiL]

No problem, feel free to ask for any need of help!

If you are installing the printer via USB, be sure to unplug the USB at this time.

From the start menu, click the gear icon and select Devices, then Printers & Scanners and remove any instance of the printer if already exists.

When you launch the file, click Install and follow the steps on the screen.

Check the box to accept the usage terms when asked and press next.

When the software installation completes, select the required connection type (USB or Wireless) and follow the steps during the install wizard.

For a wireless connection, you may be prompt to temporarily plug a USB to connect the printer to your wireless network.

Please let me know if you experience any difficulties,

Shlomi

[Sophie110]

Thank you, Shlomil. I have downloaded the printer driver, installed it, installed the printer, set up the wireless connection and successfully printed a page. I appreciate your help very much.