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‎12-23-2022 02:49 PM - edited ‎12-24-2022 06:50 AM

HP Recommended

HP smart app keeps telling me to close the ink door and then nothing happens when I close the ink door.  The printer still won't print what am I doing wrong?

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1 REPLY 1

‎12-24-2022 07:16 PM

HP Recommended

Hi @DRLV 

Follow the steps that shows in the next link, 

* Click YES button  to say thanks, 

* Click Accepted Solution if the question is answered.

.

Best regards, 

ferRX.

ferRX_1-1638822184200.pngdodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
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