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Locked

‎08-02-2020 06:02 PM

HP Recommended
Product: Hp Pavillion Laptop
Operating System: Microsoft Windows 10 (64-bit)

I cannot uninstall this printer software.  I get and error message that reads as follows:

 

Call to DriverPackageUninstall returned error 5 for package

'C:\WINDOWS\System32\DriverStore\FileRepository\hpwia_dj2540.inf_amd64_c8b7effb259a0795\hpwia_dj2540.inf': A caller of DriverPackageInstall must be a member of the Administrators group to install a driver package.

 

It is on an HP laptop.

1 REPLY 1

‎08-02-2020 10:51 PM

HP Recommended

Hi,

Please follow below utility from Microsoft by selecting the Uninstall option:

https://aka.ms/Program_Install_and_Uninstall

Shlomi



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