Canceling printer subscription

[Natisha187]

How do I cancel my printer subscription and add a new printer

[Dragon-Fur]

@Natisha187 

Welcome to the HP Community --

I think cancel and replace enrolled printer are two different animals.

You might only need to do the one -- replace one printer with another on your current account.

 HP Instant Ink Support - Website 

Next,

 Instant Ink Account Management

Subjects include:

• I cannot access my account
• Change your payment information
• Change or verify your shipping address
• Account or payment problem message displays
• How do I fix a Security session expired message?
• How do I re-enroll in Instant Ink?
• Pause your subscription
• Cancel your account
• Replace an enrolled printer
• Change your email address
• Add users or administrators to your Business account
• Move your service to another country/region
• How is my Instant Ink bill calculated, or why was it higher than expected?
• Change your plan
• How are pages counted for Instant Ink?

What to do?

Contact Instant Ink Support --

Ask about current promotions and / or any issues you have now.

Reminder:  Wait times can be long.

OR

Wait in the Community for an agent to find and respond to your question(s).

================================================

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

Review >>>  How Instant Ink works

 -- No Joy? 

Review >>  HP Instant Ink Support Website 

Instant Ink Website –  HP Instant Ink - Website > Support, Enroll, FAQ  --

Click the Flag to change to your region

Remember to check at the bottom of the page(s) you visit for "Flag" (Country / Region) and other important information that designates the page as an HP website.

Comments, questions, objections, or need information not found online?

Your faster option

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

OR

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

Reminder

• Where available as an option, the phone number will display when the office is open for business.
• Check to see when to call.
• Wait times can be long.

OR

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

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