• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎05-04-2019 11:29 AM

HP Recommended
Product: Samsung Xpress M2835DW
Operating System: macOS 10.14 Mojave
 

I cannot install the driver from folder M2835_V3, that is supposedly for a Mac.  The instructions require dropping a file on top of a usblist2.exe file.  That is a Windows file, and nothing happens.  NB. this is firmware update for a Mac.

2 REPLIES 2

‎05-04-2019 11:34 AM

HP Recommended

You are doing something wrong, dropping a file on usblist.exe is used in Windows OS for a firmware update.

 

You can find drivers here.

 




My profile on LinkedIn

Was this reply helpful? Yes No

‎05-07-2019 02:17 AM

HP Recommended

Thanks for your reply, 

It is the drivers for Mac OS 10.14 (mojave) that I need, and after going to the Product Page for the Samsung Xpress M2835DL I can now see that HP do not support drivers for this OS.

Teh main reason I stopped buying HP printers (after using them for 25 years) was (in my opinion) poor software and software support.... I probably now have to find another printer manufacturer(?).

Again, thanks.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.