Cannot Print in Color

[kba679]

I am unable to print in color.  It defaults to Monochrome mode, and will not reset.  The Scan & Print Doctor was unable to determine the issue.

[Echo_Lake]

@kba679

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help,

I understand that you are facing issues with your ENVY 4510 All-in-One Printer wherein it does not print in colour. This issue could occur if the drivers are not updated to the latest version.

Let's go through a few steps to uninstall and reinstall the drivers:

Step 1: Uninstall the Drivers:

Please follow the steps provided to uninstall the printer software in the link: Uninstalling the Printer Software (Windows)

Also, please follow the steps provided below to completely remove the printer software from printer properties.

Steps to remove printer driver files from Print Server Properties:

1. Open the Print Server Properties dialog window by doing any one of the following:

• (a). Press WINDOWS-R on the keyboard to bring up the Run window, type in 'print /s /t2' (without the quotes), and then press Enter or click OK.
• (b) From the Start menu or the Start screen and open Devices and Printers. Select any printer and then click "Print server properties" at the top of the window. Click on the Drivers tab.

2. Select the printer driver you wish to uninstall.

3. Click the Remove button.

4. Select "Remove driver and driver package" and click OK.

Step 2: Download and install the drivers from the link: Full Feature Software and Drivers
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.