Cannot Update Firmware on Color LaserJet CP2025DN

[VAdmin]

I'm trying to update the firmware for my Color LaserJet CP2025dn. I download the firmware updater from the download page and run the program. I choose my printer and send the firmware and the utility shows a smiley face and the Exit button is now available, telling me that the firmware has been successfully updated. 

When I reboot the pinter and print a configuration page, it reports that the firmware date code is still (as it was before I updated) 20100512 so I know that it hasn't updated it's firmware at all. Can someone tell me how to update the firmware so that it will actually update?

I've read this post about the exact same issue but the only reply was someone saying "you don't need to update the firmware". I need a real answer that will tell me how to properly update the firmware of my device. Thanks in advance!

[VAdmin]

Bump...

Can someone help me with this problem? I'm dissapointed that the official method for updating my printer's firmware does not work, even when the software reports that it did work.

[PyroKerry]

I had the same problem, and managed to get the firmware update to work.

Setup: HP 2025DN, Ethernet connect, fixed IP, Old firmware 20140702, Windows 10

When I first tried to update the firmware, I had the same result as you. I tried using the IP Port and the WSD Port and got the same result.

I then deleted the printer,the IP port, and tried to delete the WSD port but could not.

I then downloaded the HP Universal Print Driver for Windows PCL6 (64-bit), file name upd-pcl6-x64-6.5.0.22695.exe. Installed selecting Traditional Mode;

Then in the Add Printer window that opens selecting Add a printer using a TCP/IP address;

In the next window Device Type: Autodetect and entered my IP address

After that driver was installed I noticed it had selected the WSD Port; it may have created a new WSD Port, I can't say for sure.

At this point, when I ran the firware update it ran properly and did the update.

[Fabio81]

This worked for me too, I had to instal the printer using the universal print driver method and now it flashed the firmware.

Thanks for your answer 🙂

[PyroKerry]

My pleasure. Glad this worked for you too!

[Peebs_9]

Thank you for this post.  It took me a while to find it, but I ran into the same issue.

After many failed firmware upgrade attempts, I followed your instructions, but used a newer version (v6.8.0) of the universal driver, and it finally allowed me to successfully push the firmware to printer.

I wish HP would include this in their instructions/readme!!!

[PyroKerry]

My thoughts exactly! It's such an odd thing to have to do, just to get the firmware update to run.

[predigital]

hello there and a happy new year!

I would like to thank you for the above mentioned fix to get the firmware updated on my CP2025dn. I am so thankful, because that old work horse is - hopefully -now running into the next 10 k printed pages. Already considered to buy new, but i am more than happy to save money and having a smaller impact on the environment.

Thank you very much!

Sam

[PyroKerry]

Glad I could help, Sam! I'm still using mine as well. It's a great color printer.

Kerry