Cannot access Embedded Web Server due to "A custom printer password has been set"

[HairyScot]

When I try to use the Embedded Web Server I get this message "A custom printer password has been set".
I have never set such a password, so I tried using the PIN number, but it was rejected.

How can I get around this?

[BeemerBiker]

From the user manual

NOTE: For your security, some settings in the EWS are password-protected. If prompted for a password,
enter the PIN from the label on the inside of your printer’s cartridge access door

In case you need to configure the printer --->

If English is not your native language or if you wish to get additional information not covered below, then use the HP and Microsoft support assistants. The latest HPSA supports 36 languages and can be downloaded here. Microsoft's AI assistant is in the latest Windows 10 and 11 releases and there are instructions here on how to enable the AI. Microsoft's AI assistant (Copilot) has a microphone button and supports natural language processing.

Reset the 2720

• Disconnect the power cable while the printer is on.
• Press and hold the power button and cancel button together and plug the power cable simultaneously.
• Continue to hold for 20 seconds and let go the buttons and allow the printer to initialize

Wi-Fi setup 2720e video using smartphone
https://www.youtube.com/watch?v=G7K8_3pgnMQ&ab_channel=CopyPrintScan

2723e Wi-Fi setup video

The WPS or pushbutton setup may be easier and does not use a smartphone. See page 22
https://h10032.www1.hp.com/ctg/Manual/c07043348.pdf

Full feature software Feb 2022

Deskjet reference 2720 2723

Let me know if you have a flex system (Wi-Fi boosters or repeaters) as the setup is much more complicated when using the router type of connection.

[HairyScot]

Tried the "Reset 2720" actions.

Still get the same error message and PIN is rejected.

[BeemerBiker]

Possibly this video might be better

https://www.youtube.com/watch?app=desktop&v=N6uqaCoZ-jc&ab_channel=TricksTipsFix

[HairyScot]

That video is 

How to Bypass Setup Cartridge Message on HP Deskjet 2700 & 2600 Series Printer

[HairyScot · Accepted solution]

I'm beginning to regret buying the Deskjet 2720E.
Why can't HP make all the settings options available in HP Smart rather that hiding them in a web interface?
After my many attempts at resetting it the ****ing device now can't find my WiFi!  😡

Going backward instead of forward.

Switched to USB connection.

Thanks to BeemerBiker for his help.  👍

How can I mark this topic as "closed/unsolved"?