Cannot change wireless settings on HP Photosmart C4795

[sadams6914]

I have been trying for hours to change the wireless setting on my Photosmart C4795 printer and am now feel like ripping my hair out.   I moved and bought my own modem and router (Arris SBG6700-AC), but none of the links have helped.  I came close to finding a solution, but the information did not provide Windows 10 help  found at this link: http://www8.hp.com/us/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html

Is there anyone that can help me?????

[sabretooth04]

Win 10 same as Win 7.

Replacing/changing your wireless router, try here.  

http://www8.hp.com/us/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html

* Reset your printer back to Network Defaults.  Then run the Wireless Setup Wizard to connect.  Both can be accessed from the front panel or computer.  If no front panel for configuration, you must use your Printer USB cable to connect.  You can also try the WPS method if your router/printer supports this only if the Wizard or Printer USB cable is not available.  Read your User Guide for info.
* Set router to a fixed wireless channel like 1, 6 or 11, never ‘auto’.  Try channel 1 first then the others one at a time.  
* Make sure printer and router are at least 5 feet apart.  
* The router must have the 2.4G SSID band enabled with a different name than your 5.0G SSID band in your router.  
* Make sure IPv6 is disabled in the printer.

Make and model of modem and router?

However if you have a Gateway (modem+router) device, all Gateway devices are terrible for wireless connectivity.   If this does not work, suggest you think about putting that gateway device in full bridge mode and install your own high quality router that YOU have full control over.