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HP LaserJet M110we Printer

I've had numerous issues with this printer since we purchased it and have finally managed to get it to connect wirelessly but it is now not allowing me to print as the set up cannot be complete and is coming up with (Error Code: OW_4XX_OWSWS00001). Any advice appreciated as I am losing the will to live and this is causing CHAOS in the office delaying lots of work time!

1 REPLY 1
HP Recommended

 

         

Hello Hayley91wa,

 

Download the first software, which is 16.4 MB, to install it according to the procedure that I describe below, do the same for the full HP driver, which is 149.9 MB.

 

 

 

HP Easy Start Printer Setup Software (Internet connection required for driver installation)

16.1.916.4 MB
Sep 14, 2023Download

 

 

HP LaserJet M109w/M109we/M110w/M110we/M111w/M111we/M112w/M112we EasyStart Printer Setup Software - Offline Use Only

54.3.5247149.9 MB
Mar 24, 2022Download

 

You must uninstall the old driver in the Windows Control Panel, in "Programs and Features",

then right-click on the printer line, "delete". Delete all the occurrences that you find in:

Program and X86 Program, then, in the Control Panel, right-click on your old printer

(If it is still there, there is a good chance that it is not there plus) “Delete” it if present.

Restart the PC. Connect the printer to the power supply, turn it on, then connect a USB cord

1) to the PC side,

2) to the printer you Connect to USB, during installation ONLY when prompted.

(Towards the end of the installation). Start installing your printer by right-clicking

Setup. exe driver installed, installed ''fr as administrator'', let the printer install itself,

at the end restart the PC. To create a shortcut on the Windows desktop (to access your printer),

open the Windows Control Panel, right-click on the icon of your new printer, create a shortcut,

yes, on the desktop. A new shortcut has been created on the Windows desktop.

Open the Windows desktop, left-click on the newly created shortcut,

A printer menu appears (See below) with "ink levels", possibility: print, scan, fax, digitize.

If it works, you can delete the old shortcut on the Windows desktop.

 

 

 

Bernard42_0-1696947775824.png

 

 

 

 

Here's how to access the Control Panel, for those who don't have the shortcut:

 

Bernard42_1-1696947775832.png

 

 

 

 

 *Turn on your printer, print a test page, by clicking on "Personalize your printer", ''Print a test page''. That's it, your printer is working again, you can use it.

 

 

 

                  Please click "Accepted Solution" if you think my post solved your problem, this will help others find the solution. Click “Congratulations / Thumbs Up” at the bottom right to say “Thank you” for your help!

 

                 Sincerely,

                       

                       

 

 

 

 

Bernard42.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.