Cannot connect to HP Envy 4520 series printer via wireless connection

[SmallFry2]

I'm having challenges connecting to HP Envy 4520 series thru a wireless connection.  It was working with no issue, but then just my HP laptop failed to recognize it, of late.  I have tried all the troubleshooting steps and no luck.  Turned power off/on on printer, rebooted my laptop, removed/added printer to Print Mgmt functions, rebooted my router, etc.  I just connected to the printer with a USB cable and miraculously, no issues.  I even connected to the printer via WiFi direct and it connected with no issues.  However; I went back to Print Mgmt and it says the Driver is unavailable.  I did diagnostics on it when connected to the USB cable and it validated that the printer drivers are the most recent.  Anytime, I try to print a document from MS products or anywhere, the printer does not display or I get an error in printing.  Another however; I've had an email address for the printer for several years now and it prints perfectly when I email it a print job.  

Any suggestions?  I appreciate your help.

Thank you!

[Kumar0307 · Accepted solution]

@SmallFry2

Welcome to the HP Support Community!

• Make sure your printer is connected to a 2.4GHz network if you have a dual-band router.
• Restart your network devices - Turn off your Router, printer, and the computer. Wait for 30-60 seconds, Power ON the router, printer and then the computer.
• Check if the blue wireless light on the printer is steady or blinking.

Step 1: Run the HP Print and Scan Doctor

Download and run the HP Print and Scan Doctor to automatically diagnose and resolve printer hardware and connection issues.

If your printer is not found on the Choose Your Product step, click My product is not listed for steps to connect the printer.

Try to print. If the issue is not resolved, continue to the next step.

Step 2: Connect to the wireless network

1. Turn on the printer if it is not already on.

2. On the printer control panel, touch the Wireless icon .

   The Wireless screen displays.

3. Touch the Settings icon .

4. Touch Wireless Setup Wizard, then follow the instructions on the control panel to connect the printer to your wireless network.

Step 3: Download and install the printer software

click here to download HP Full-featured drivers

1. Double-click the driver file with HP Easy Start in the name in the browser downloads bar or in the Downloads folder to start the installation.

2. When prompted to choose your software and driver, select Full Software and Drivers, click Continue, and then follow the on-screen prompts to install the full feature print driver and complete the wireless setup.

Let me know how this goes.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!