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‎12-09-2025 12:13 PM

HP Recommended
Product: HP OfficeJet Pro 9015e All-in-One Printer
Operating System: macOS 15.0 Sequoia

I have been printing wirelessly for over a year from an old Mac with OS Monterey 12.7.  I just acquired a new Mac with OS Sequoia 15.  I have tried adding the OfficeJet printer to the new Mac using the HP Smart app but the app cannot find the printer, either directly or through the IP address.  I cannot print from the new Mac using AirPrint either.  The system "sees" the name of the printer but cannot connect to it.  I also tried using AirPrint from my iPhone.  The iPhone also "sees" the printer but cannot connect to it. 

1 REPLY 1

‎12-10-2025 03:37 AM

HP Recommended

Hi @AliceSR 

Please follow steps from the next video to setup your printer:

>> https://www.youtube.com/watch?v=fz10mWkFX7E

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

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