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‎11-24-2024 01:30 PM

HP Recommended
Operating System: Microsoft Windows 11

I am unable to delete a printer from my account following all searchable instructions and help from ahp aagents.

3 REPLIES 3

‎11-26-2024 08:08 AM

HP Recommended

Hi @C_Hermansky,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for help in removing your old printer from your HP account.

 

Kindly refer to the steps on this video link and let me know if that resolves the issue.

 

Refer to the link to change your account settings.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

Was this reply helpful? Yes No

‎11-27-2024 11:50 AM

HP Recommended

Irwin6,

My account has shown the HP Officejet Pro 8610 to be there since I purchased in over 10 years ago. I tried off and on for years to remove it without success. I've even had HP on-line support fail to delete it and tell me to ignore that it was there. I gave up 2-3 years ago until I check earlier this week and decided to as the question. I just read your answer and followed the video only to find that the printer was no longer there.  I have no idea what happened but thank you for the reply. 

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‎12-08-2024 03:16 AM

HP Recommended

Hi @C_Hermansky,

 

Is the printer no longer listed on your HP account and has got removed?

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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