Cannot download HP OfficeJet 4650 software (Need to reinstall on Win10)

[Mark_Apopka]

My printer is working from the Cloud, but it stopped working from my PC.  The error I get is Print Driver Unavailable.  I wanted to reinstall the HP 4650 software but after uninstalling it, I'm not able to download the installation software from HP.  The download points to a FTP link that doesn't work.  (As of 5/28/2024)  

[Sneha_01]

HI @Mark_Apopka,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're encountering difficulties downloading the HP OfficeJet 4650 software from HP's website. Since the direct download link isn't working, here's an alternative method to obtain the software:

Using HP Support Assistant

Install HP Support Assistant (if not already installed):

• HP Support Assistant is a software application designed to help you keep your HP computer and printer in working order.
• Download and install HP Support Assistant from the official HP website if you don't already have it installed on your computer.

Open HP Support Assistant:

• Once installed, open HP Support Assistant on your computer.

Search for Printer Updates:

• Within HP Support Assistant, there should be an option to check for updates or manage your printer.
• Use the search or navigation features within HP Support Assistant to find and download the latest software and drivers for your HP OfficeJet 4650 printer.

Follow Installation Instructions:

• After downloading the software and drivers, follow the on-screen instructions to install them on your computer.
• Make sure to complete the installation process and restart your computer if prompted.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support