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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Cannot download software for HP 7660

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01-23-2020 05:13 AM
I got a new PC and want to hook up my old printer, a Photosmart 7660 to it, just for a week or so.
I am not able to download the software. I found what appears to be the correct page to do so, but the only option is to run a diagnostic. I'm game, so I run the diagnostic, and it tells me I need to run download the software....and brings me to the same page. I am kind of in this loop as the diagnostic just tells me what I already know...and brings me to a page that should allow me to download the problem, but does not.
Any solution?
Thanks!
01-23-2020 05:37 AM - edited 01-23-2020 05:41 AM
Hello,
Your printer does not have drivers for Windows 10, try the following solution:
- Turn on your printer and connect the USB cable.
- In the Control Panel, under Hardware and Audio. Click View Devices and Printers. The Devices and Printers window opens.
- Click Add a Printer. The Add Printer window opens.
- The Desired printer is not on the list.
- Click Add a local or network printer with manual configuration, and then click Next.
- Click Use an Existing Port.
- Click the Use Existing Port drop-down list and select USB001, then click Next.
- Click Windows Update.
- Under Manufacturer in the Install Printer Driver window, click HP.
- Under Printers, select HP DeskJet 5600 series, then click Next.
- Follow the on-screen instructions to complete the installation.
- In the Devices and Printers window, right-click the HP DeskJet 5600 series printer name, and then click Printer Properties.
- In the General tab, and in the Printer name field, type HP Photosmart 7600 series, then click OK.
- Try to print.
I remain at your disposal in case of need.
Best regards,