• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
Color Laserjet Pro MFP M180nw
Microsoft Windows 10 (64-bit)

Hello,

 

For the past few weeks, I have been unable to print. I still get the error message: "Printing error".

 

I uninstalled the printer and downloaded the printer drivers from the HP site (dated March 15, 2021) and still get an error message: "Error -2147467259. Installation error: No driver module to process was found ".

 

Is there a solution to this problem?

 

Thank you!

1 REPLY 1
HP Recommended

@danou, Welcome to HP Support Community!

 

To fix this problem automatically, run the "Fix problems that programs cannot be installed or uninstalled" troubleshooter to repair issues that block program installation or removal because of corrupted registry keys.

 

Important To perform many of the methods and steps in this article, you must be logged on to your computer as an administrator.

 

(This is a third-party link. Please do not click on any ad, image, download, popup or link or anywhere else as this is a third-party link meant only for viewing information).

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.