Cannot install driver/software for HP Officejet Pro 8028

[joseandjennifer]

I just bought this lastnight and trying to install on my laptop wirelessly.  I am getting an error saying DRIVER CHECK ISSUE NOT FIXED.  I tried downloading driver from HP website and still no luck.

Any suggestions?

[sandytechy20]

@joseandjennifer

Welcome to HP support community.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer driver again:

Here is the link to download the driver:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.