Cannot install drivers for HP Officejet 4500 G510n-z printer

[Gotohitori]

My printer had been working in the past but often ran into problems in which I would try to reinstall the HP tools to connect to my printer.  Recently, I found multiple instance of the HP Officejet printer in my list of printers and the print spooler was using excessive cpu time on one of them.  I removed all instances of my HP printer from my Windows 10 computer and then attempted to add it back in.  Every time I would try to add the printer, my computer would find the correct printer and then connect to it, but would always fail with the message unable to install driver.

I have tried reinstalling the HP software that came with the printer, but during that process, the software was unable to connect to my printer.  I made sure I was on the same wireless network.  I also connect the USB cable to my computer but the software still couldn't find my printer.

I'm not sure what to try next.  Can anyone help with this?

[sandytechy20]

@Gotohitori 

Welcome to the HP support community.

I understand that you are trying to install the printer, I am glad to assist you.

There is no particular driver available for this printer model.

However, you can try to install the printer using a Windows Builtin driver.

Here are the steps:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.