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‎05-24-2021 12:38 PM

HP Recommended
Operating System: macOS 11.0 Big Sur

I downloaded the driver for my printer, but it cannot be installed on my laptop. I downloaded hp smart, but the application cannot find my printer, but the computer sees it and immediately recognizes it. There is a problem in the driver that prevents me from printing documents. After trying to unpack the driver, it is written: this volume does not meet the requirements of this update (in russian: этот том не соответствует требованиям данного обновления)

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1 person had the same question
3 REPLIES 3

‎05-24-2021 01:57 PM

HP Recommended

Hi,

Please let us know your printer model, this would be crucial to be able to assist.

 

Cheers,

Shlomi



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‎05-28-2021 05:41 AM

HP Recommended

Hi!

 

HP LaserJet M1132

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‎05-28-2021 11:33 PM

HP Recommended

Thanks for clarifying @Leysan, try following the Resolution section below, I believe this should help:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...


Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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