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03-28-2019 08:01 AM
Product: Officejet X476dn
Operating System: Microsoft Windows 10 (64-bit)
I'm trying to install a Officejet X476dn driver on a Windows 10 computer. However I don't have the option to connect to the printer by Wifi. Only through cable and USB.
The computer has Wifi through a USB Dongle, is that the problem perhaps?
Thanks for your help.
Solved! Go to Solution.
1 ACCEPTED SOLUTION
3 REPLIES 3
03-30-2019 07:35 AM
Hi,
Thanks for using the HP Support Community.
This printer model does not have wireless capability:
Your only option is to connect via USB or Ethernet.
Hope that helps!
I am an HP Employee. Although I am speaking for myself and not for HP.
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