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HP Recommended
HP ENVY Inspire 7924e All-in-One Printer
Microsoft Windows 11

I have installed the printer using HP Smart. Everything seems to be ok - except that nothing is sent to the printer. It is as if the print queue does not send the document to the printer, but to an empty hole.

I have used HP Print and Scan Doctor, but it says everything is ok!

I am sorry that I cannot be more specific since I have no information on what is wrong.

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