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‎01-02-2021 12:39 PM - last edited on ‎07-14-2021 05:14 PM by Retired

HP Recommended
Product: HP8710 office jet pro
Operating System: Microsoft Windows 10 (64-bit)

Cannot print çause printerdriver missing. Not possible to install the driver

 

Category:
1 REPLY 1

‎01-11-2021 10:06 AM - edited ‎01-11-2021 10:06 AM

HP Recommended

@Sam-Salabim, Welcome to the HP Support Community!

 

I understand you are not able to print, let us try these steps:

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

If the issue persists, proceed to the next step.

 

Click here to download the HP Full-featured driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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