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After applying Microsoft's urgent security update (KB5004945), cannot print to any of my HP printers from Outlook email. Prints OK otherwise. It hangs forever on the print preview page. See screen print. Task Manager shows CPU max'ed out on Windows Compatibility Telemetry task.
Have posted problem on MS Forun.
Have run HP Support Assistant & Print/Scan Doctor but no problems were found.
Printers are - MFP M29-M31W and Office Jet Pro 8710.
UPDATE: Tested printing from other email apps (e.g. **bleep**) and had no problems. Can print from desktop apps (MS Word, Ecel, etc), do screen prints, print from various browsers, etc without any problems. Problem is strictly limited to MS Outlook/Hotmail and apparently is not a HP problem. This post can be considered closed.
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Hi,
This is not an HP issue indeed and confirmed as a known issue by Microsoft:
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended
Hi,
This is not an HP issue indeed and confirmed as a known issue by Microsoft:
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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