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- Cannot print test page on HP smart tank 515

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01-06-2020 01:25 AM
Hello
I purchased HP smart tank 515 device . Trying to run it on windows 7 64 bit sp1 Installed all drivers from
ST510_Full_WebPack_48.3.4531.exe downloaded from HP site . Connected the device via Usb connection
On "devices and printers" section - I see that device installed successfully - please see screenshot below
But when I'm trying to print test page - I got error :
Scanning works properly.
What can cause to the issue and how it can be resolved ?
Thanks in advance
01-06-2020 10:59 AM
Hi,
Please review your notifications tray, any chance you may have ByteFence running on your PC?
ByteFence icon:
Additionally, press both the Windows Logo and the R keys at the same time, the Run dialog launches.
Type %temp% and press OK.
What is the shown temp folder's path?
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂