Cannot print with HP Laserjet Pro MFP M283CDW

elehan · ‎07-23-2020

Installed printer and software with no difficulty and set the modem password via the printer control panel. Computer set printer to default. When I attempt to print, the printer icon shows up on the task manager but nothing prints. I have tried using HP Print & Scan Doctor & it states that it made a correction. A test print is sent to the printer but still no print but when Print Doctor sends a command to the printer to do an internal test print, a test print is printed out. Any help with this problem would be greatly appreciated.

Repairatrooper · ‎07-23-2020

Are you connecting via usb, wired ethernet or wireless ethernet?

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elehan · ‎07-23-2020

Wireless hookup. Also, when a print command is sent to the printer, The print icon appears on the task bar but states nothing is sent to the printer.

elehan · ‎07-26-2020

I went online with an HP expert and after a few suggestions that did not work, installed a universal printer driver. The driver solved the printing problem and stated that a Windows 10 update was the culprit. Stated using this until a future update solves this problem and then set the original HP printer back to the default. Thank you for assisting me with my printing problem. Problem solved!!!!!

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