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HP Recommended
Officejet J4580
macOS 10.12 Sierra

I´ve installed the new macOS Sierra and since then I cannot print with my HP Officejet J4580. I reinstalled it several times and sometimes it doesn´t print at all and other times it prints only the beginning of the page.

The message error I get is "unable to send data to printer"

Can you help me?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Blaugrana

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are unable to print from your Mac computer.

 

I’d love to help!

 

Please download the driver from the below link and installs it.

 

HP Customer Support - Software and Driver Downloads

 

After the driver is installed, perform the below steps.

 

1.) From System Preferences, click on Print & Scan.

2.) Click the Plus sign.

3.) Select the listed HP Photosmart 7520 e-All-in-One.

4.) Click the drop-down menu next to Use or Print Using and click on Select Printer Software.

5.) Select the HP Photosmart 7520 e-All-in-One from the list.

6.) Click OK to confirm your selection and add the printer, then try printing using the configured print queue.

7.) Use HP Easy scan for scanning. 

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @Blaugrana

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are unable to print from your Mac computer.

 

I’d love to help!

 

Please download the driver from the below link and installs it.

 

HP Customer Support - Software and Driver Downloads

 

After the driver is installed, perform the below steps.

 

1.) From System Preferences, click on Print & Scan.

2.) Click the Plus sign.

3.) Select the listed HP Photosmart 7520 e-All-in-One.

4.) Click the drop-down menu next to Use or Print Using and click on Select Printer Software.

5.) Select the HP Photosmart 7520 e-All-in-One from the list.

6.) Click OK to confirm your selection and add the printer, then try printing using the configured print queue.

7.) Use HP Easy scan for scanning. 

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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