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- Cannot print with SCX-4300 on Win11 x64 24H2
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11-08-2024 09:42 PM - edited 11-09-2024 02:24 PM
Hi all,
Printing on Samsung SCX-4300 is not working on new PC with Windows 11 (it used to work on an old PC with WIN10 and WIN11 23H2).
Btw, I have downloaded Samsung Universal Print Driver for Windows (https://support.hp.com/us-en/drivers/samsung-scx-4300-laser-multifunction-printer-series/model/19135...).
Can scan but can't print.
UPD:
Windows 11 Home x64 23H2
installed without any issues and was able to print test
Windows 11 Pro x64 24H2
only scan works even after latest SamsungUniversalPrintDriver3_V3.00.16.0101
So I assume 24H2 is the issue ?
Any help appreciated.
Thanks!
11-10-2024 07:21 AM
Hi @leon61_,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with installing drivers on windows 11 for your Printer.
Request you to follow the below steps to fix the issue.
Kindly refer to this link to install the basic printer drivers available for windows 11 and let me know if that resolves the issue.
If the issue still persists, Install the printer with Windows built-in driver.
You can refer to this document to install the printer and let me know if that resolves the issue.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irwin6
I am an HP Employee
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