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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Cannot register product

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04-25-2025 08:15 AM
Your website is the worst. The product registration page is down, can't submit any forms for call back, phone or chat. Worst product support ever.
04-26-2025 08:21 AM
Hi @tles7777,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
We're truly sorry for the frustration and disappointment you're experiencing — we understand how exasperating it feels when you're trying to register your new HP Smart Tank 7301 and the website keeps blocking your progress. And it’s incredibly frustrating to feel stuck when all you want is to get help or connect with someone. Thank you for your patience — we’re here to guide you.
1. Alternative Product Registration:
- If the website is down, you can also register your product directly through the HP Smart App on your Windows device (if installed).
- Open HP Smart App ➔ Click Printer Settings ➔ Register Product.
2. Temporary Website Issue:
- If HP's registration website is undergoing maintenance, trying again after a few hours or the next day often helps.
For more help, please use the link shared and let me know if this helps: Click Here
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
VikramTheGreat
HP Support