• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎01-24-2023 10:32 PM

HP Recommended
Product: HP OfficeJet 8015e All-in-One Printer

Keep getting errors to complete the setup but no real solution to complete the setup.  I have uninstalled and reinstalled apps on both my computer and my phone.  I have rebooted everything.  I signed up for supplies so that is not the issue.  I have even gotten a response stating that my printing was complete -  not true.  This is a colossal waste of time.  What is written to be easy instructions are actually incomplete.  I have also gotten a message to use the instructions provided with the printer.  They are not helpful at all.  This is so disappointing.  Why would anyone want to troubleshoot a brand-new printer for hours?  It really is just an expensive paperweight at this point.  

Category:
15 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.