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‎11-04-2022 09:32 PM - last edited on ‎11-05-2022 11:53 AM by Retired

HP Recommended

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: Cannot setup LasterJet CP1025nw printer on MacOS Ventura 13.... - HP Support Community - 8525080

Reply:

Same exact problem. I can run the printer fine on Windows 11. I have deleted and reinstalled all of the HP software and it is error after error. I can't even access the printer page going directly to the IP address. Extremely frustrating. 

2 REPLIES 2

‎11-12-2022 03:08 AM

HP Recommended

Hi @ahsays,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

What is the current OS you are using?

What is the exact error message you are getting?

Nal_NR-
HP Community Moderator



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‎11-16-2022 02:21 AM

HP Recommended

Hi @ahsays

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us

Nal_NR-
HP Community Moderator



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