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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
jcrystal1
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Message 1 of 2
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Cannot setup Smart Taks

HP Recommended
Office Jet Pro 9015
Mac OS X 10.10 Yosemite

Never used Smart Tasks, tried to set it up without luck. When I select it it goes to open a page in browser and appears to be trying to transfer info (templates?) but I get an endless "thanks for waiting" and never completes the setup.

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@jcrystal1

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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