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HP Recommended

This printer keeps knocking my wifi signal off, how do I get it to connect/setup properly?

1 REPLY 1
HP Recommended

Hi @JO8031 

Please follow steps from the next video to setup your printer:

>> https://www.youtube.com/watch?v=Psf26t9ZMXk

 

  • Note: remember that HP printers are more compatible to work with a 2.4Ghz network, make sure your printer is connecting to this type of network to make it work with no issues.

 

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Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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