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‎10-21-2021 06:20 AM

HP Recommended
Product: Canon PIXMA MG3620
Operating System: Microsoft Windows 10 (32-bit)

I recently purchased a Canon PIXMA MG3620 Wireless Printer. I have followed all the installation instructions but it still will not print wirelessly. It is connected to my computer via USB cable and works fine, but when I try to connect wirelessly, it gives me the option of connecting through an access point or ad hoc. I have connected via an access point, but it still will not connect wirelessly. The printer is advertised as wireless and the only reason I purchased it was to print without being tied to a USB connection. Can you help?

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1 REPLY 1

‎10-21-2021 07:47 AM

HP Recommended

Hi. Thanks for posting, however this forum is dedicated to HP products. You should contact Canon for help.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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