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Photo smart a536
Android 9.0 Pie

Just got this and I keep getting print cartridge alignment sale I don't find it in the book and I've tried everything that I can think of

1 REPLY 1
HP Recommended

@RippleNrain1, Welcome to HP Support Community!

If you have already performed the steps from the document Alignment Errors and the issue persists, it could be a hardware failure.

 

Please reach out to HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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