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‎04-09-2022 06:56 PM - last edited on ‎04-12-2022 05:47 AM by Retired

HP Recommended
Product: HP OfficeJet 6950 All-in-One Printer
Operating System: Microsoft Windows 7 (64-bit)

Bought original cartridges from HP, all sealed, installed them worked fine, few days later printer says that cartridges are assigned to another printer (?) 

Category:
7 REPLIES 7

‎04-13-2022 02:25 PM

HP Recommended

@Gino__C

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Could you please share the picture of the error message?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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‎04-16-2022 05:02 PM

HP Recommended

What picture ????

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‎04-19-2022 01:29 AM

HP Recommended

HP print probleem 2022.jpg

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‎04-22-2022 04:51 PM

HP Recommended

No help as this far ?  Why not ?

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‎04-27-2022 04:12 PM

HP Recommended

@Gino__C

The cartridges are specifically tagged with your printer, you will not be able to use the other printer's cartridges.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Hope this helps! Keep me posted. 

ECHO_LAKE
I am an HP Employee

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‎04-29-2022 10:06 AM

HP Recommended

If I understand correctly, comes basic to the fact that I cannot use these cartridges and have to buy new ones (?)

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‎05-06-2022 09:20 AM - edited ‎05-06-2022 09:20 AM

HP Recommended

@Gino__C

Thank you for posting back. 

 

Are you using HP instant ink cartridges or regular HP ink?

ECHO_LAKE
I am an HP Employee

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