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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Sabbycisme
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Case Subject: Software & Driver Update pop up box won't stop popping up. Forum no help.

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HP ENVY x360 Laptop
Microsoft Windows 10 (64-bit)

Description: HP ENVY x360 Laptop 

Case Subject: Software & Driver Update pop up box appears every 20-30 minutes even after I selected do not check for updates after I installed my printer today. How to stop pop up on new laptop?

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TEJ1602
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@Sabbycisme, Welcome to HP Support Community!

 

I have a few troubleshooting steps we could try to fix the issue:  

  1. Press "Ctrl + R" to open the Run command.
  2. Type in "services.msc"
  3. Scroll down until you find "Windows Update"
  4. Right-click "Windows Update" and select "Properties"
  5. Click "Stop" to stop the service from running.
  6. Under the Startup Type, select the dropdown box "Disabled" to prevent it from starting again.

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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