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Solved!

Centro soluzioni ho non funziona dopo che Adobe flash player è stato disattivato

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Hp f 2480
Microsoft Windows 10 (64-bit)

Bho

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Hey @Antonio83  !

Hope your doing fine! 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
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Message 3 of 12
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I have same problem, with a Deskjet printer/scanner F2480 when i intall the Solution Center (Italian Version) the software is not working because it need Flash player and of course is no more avilable.

 

Here below the screenshot of what happen when i open the Solution Center.

 

Immagine1.jpg

 

I installed the latest software available on HP website "DJ_AIO_06_F2400_NonNet_Full_Win_WW_140_404-4" but unfortunately nothig is change and i'm not able to scan document.

Thank you for any solution.

 

Stefano

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Message 4 of 12
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.

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Message 5 of 12
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"HP Solution Center" no longer works after Adobe Flash Player has beed deactivated.....It is no longer possible scan documents.....The proble need an urgent solution. Thank you

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hai risolto? ho lo stesso problema 

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Message 7 of 12
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Purtroppo no. Dovrebbe essere HP a risolverlo

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Message 8 of 12
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x Antonio

Ho letto che il vecchi programma non può essere più usato perchè è costruito con flash.

puoi avviare l'exe del file di scan e funziona.

io ho risolto con hp smart che è un'app di hp presente nello store di windows

un post in hp centro assistenzadedicato in inglese con tutte le soluzioni lo trovi su questo titolo:

HP Solution Center has an issue. "FI" screen now pops up.

rintraccibile a questo indirizzo.

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Solution-Center-has-an-issue-quot-FI...

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Message 9 of 12
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I need also to send fax with my HP printer but HP Solution Center doesn't works. How is possible to do that?

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Message 10 of 12
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you can use hp smart. it include  fax option

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