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‎01-25-2019 06:01 PM

HP Recommended
Product: Deskjet 5075
Operating System: Android 9.0 Pie

Hello everyone.  I've had to reboot router and deskjet 5075 as had some connectivity.  For some reason I've gotten a message from hp print app on Android pie that a change in printer certificate has been detected.  Do you want to accept the certificate? Accepting the new certificate is required for communication.    Is it safe to do so?

1 person had the same question
1 REPLY 1

‎01-28-2019 10:54 AM

HP Recommended

@GFissues,

 

Thanks for reaching out to the HP Support Forums. I’d be glad to help with your printer issue 🙂

 

After reading your post thoroughly, I understand you have message on your Android device that a change in printer certificate has been detected. Do you want to accept the certificate.

 

In this scenario, I would suggest you select Yes, it's safe to accept and continue. 

 

I hope this answers your question. Let me know if you need any further assistance. 

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

 

Jeet_Singh
I am an HP Employee

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