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HP Recommended
OfficePro 7740
Microsoft Windows 10 (64-bit)

I want to print 4x6 photo, but it appears the only way to change the paper size from lettter is via the 7740 front panel.  Changing paper size from the print dialog does not work.  Is this how it is supposed to work?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Yes,

You must change the paper size from the front panel first, else you will get a paper mismatch error.

 

Be aware that Photo Paper can only be loaded in Tray1, the bottom tray is intended for Plain Paper only.

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2
HP Recommended

Yes,

You must change the paper size from the front panel first, else you will get a paper mismatch error.

 

Be aware that Photo Paper can only be loaded in Tray1, the bottom tray is intended for Plain Paper only.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

The most reliable way to print is to set the paper size from the front panel of the printer as you have noted you have already done. But you must also select that print size either through the driver or the software printing options in the program you are printing from. When you select print from your program, it should open the printing window, select printer properties, click paper/quality and specifiy 4x6 prints. If the option for 4x6 does not show select custom and enter the 4x6 dimensions.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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