Change country/region setting HP 4535

[sbezzan]

Hello, how are you?

I have already returned from my trip and I am now available with the printer to change the printer region. I await instructions.

[VikramTheGreat]

Hi @sbezzan,

Thank you for reaching back. Please follow the details below and let me know

Regional Reset details

Ok To perform a printer region reset, you need to meet the following conditions:
 

1. The printer should be connected using a printer USB cable to the computer.
2. You must have the printer's full feature software installed on your computer.
3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it.
4. Make sure the HP Smart App is installed too.

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support 

[sbezzan]

hi, Vikram

yes I have the requirements described, but you need to guide me on how to do the process step by step, including a source code, correct?

[VikramTheGreat]

Hi @sbezzan,

Welcome to the HP support community.

Please help me with the printer serial number, and also share the images of the currently installed ink cartridges so we can check and help you better Do reach us on a private message so we can try to get all the help.

Please help us with the Printer serial number or the product number in a private message for further assistance.
 

Here is the link to find the product number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.
 

VikramTheGreat

HP Support

[sbezzan]

Hi, Vikram

Private access was not possible, this message appeared:

"You do not have sufficient privileges for this resource or its parent to perform this action"

(Edited), here in brazil we use the cartridge (HP 664).

Country of origin of the printer India, but it was changed to South Africa in 2023, still under factory warranty.

I still have two HP 680 cartridges available with me, which are used in India.

[VikramTheGreat]

Hi @sbezzan,

Thank you for sharing the details. My apologies for the inconvenience you're facing with the private message function. We have now enabled it, so please try reaching out via private message.
 

Also, could you confirm if you have already attempted a regional reset on the device? If multiple attempts have been made, it may no longer work. Let me know so I can assist you further.

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.
 

VikramTheGreat

HP Support